Shipping Policy
Important Information
- Order Cut-Off Time: 5:00 PM (GMT-05:00)
- Order Processing Time: 1–2 days (Monday to Friday)
- Package Transit Time: 4–6 days (Monday to Friday)
- Total Delivery Time: 5–8 business days
- Shipping Costs: All orders are delivered free of charge within the United States.
Tracking Information
All orders are shipped with tracking to ensure visibility and reliability. Once your order has shipped, you will receive an email with tracking information. You can use this information to track the progress of your shipment.
Possible Delays
While we aim to ensure on-time delivery, delays can sometimes occur due to external factors. If your parcel has not arrived within the total delivery time, please allow up to 3 additional business days. Should your order still not be delivered after this period, kindly reach out to us at support@everwynmichigan.com so we can investigate further.
Cancellations
If you would like to cancel your order, please contact us as soon as possible at support@everwynmichigan.com. Please note that once an order has been dispatched, cancellations can no longer be made.
The Return and Refund Policy outlines the procedure for requesting a return if you decide not to keep the item after delivery
Damaged or Incorrect Items
If you receive an item that is damaged or not as ordered, please notify us immediately at support@everwynmichigan.com, including photos of the issue. Our team will promptly review your request and arrange a replacement or a refund.